Our Commitment to Privacy
FR complies with all Ontario and Federal privacy laws including Canada’s Personal Information Protection and Electronic Documents Act.
Collecting Personal Information
FR collects your personal information orally or by written correspondence including telephone calls, emails and faxes. Collected information may include your name, address, telephone number, billing and account information, documents, information about your business etc. We usually collect information from you directly but sometimes we collect information about you from third parties including:
Use of Personal Information
FR uses your personal information in order to:
Disclosure of Personal Information
Disclosure of your personal information to third party service providers
Storage and Security of your personal information
Your personal information is stored in secure locations and on servers located either at our offices or with our service providers. FR uses the standard safeguards of the legal profession to secure your personal information including the following measures:
We retain your personal information as long as necessary to perform the legal services you have retained us to perform, to respond to issues that may arise after the retainer ends, and as required by law. Once your personal information is no longer required, FR will make reasonable efforts to safely destroy, delete, erase or otherwise dispose of the information or convert it to non-identifiable form.
Accessing your personal information
You may access your personal information held by FR. Summary information is available on request. Detailed requests may be subject to professional disbursement fees. FR may deny access to personal information when:
Updating your personal information
It is important that your personal information be accurate and up-to-date. If during the course of the retainer any of your information changes, please advise FR so we may update our records.
Personal information and the FR Website
The FR website, like other commercial websites, may monitor traffic patterns, site usage and related site information to optimize web service. We may provide aggregated information, but not identifiable personal information, to third parties for website administration and improvement.
FR uses Google Analytics to collect information, in an anonymous form, about how visitors use the Website in order to analyze and improve the website. By using the Website, you agree to the use of Google Analytics. You may opt-out of the use of Google Analytics, by clicking on the following link: Opt-Out of Google Analytics
While FR takes appropriate measures to protect your personal information, FR does not guarantee or warrant the security of your information from cyberattack, computer viruses, or other destructive electronic programs.
FR will notify you, as soon as feasible and in the manner prescribed by law, of any serious breach of security respecting your personal information under FR’s control if it is reasonable to believe that the breach creates a real risk of significant harm.
Communications not secure
There is an inherent risk in the exchange of information using any form of communication including email, phone, or fax. FR assumes no liability for any damages you may suffer due to interception, alteration or misuse of information communicated in this way. We will generally communicate with you by email or telephone unless you indicate otherwise.
Individuals may write to our Privacy Officer at the address below to access their personal information held by FR. If a request to access or correct information is denied FR will explain the reasons for the refusal.
Bonnie Fish, Privacy Officer
Fogler, Rubinoff LLP
77 King Street West, Suite 3000
Toronto, ON M5K 1G8