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How to Protect Your Dealership Against Buyer’s Remorse & Tricky Customers

May 24, 2019
Car Dealership Lot

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Tricky customers are, in a sense, your most important customers. If you turn a tricky customer into a happy customer, the rewards are often significant. Alternatively, an unhappy, tricky customer can wreak havoc on your staff, their morale and your dealership’s reputation – especially online.